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Newell Brands Customer Service Coordinator (Russian & English) in Poznan, Poland

Position title : Customer Service Coordinator (Russian & English)

Location : Poznań, Poland

Reports to: Team Lead, Customer Service

Contract type : Temporary, Full-time

Job Summary:

Our Customer Service Team is responsible for providing service for business customers/partners in Europe, Middle East and Africa (EMEA). As Customer Service Coordinator you will render service for assigned business customers/partners, contributing to timely and effective delivery of orders and high quality service for Newell Brands customers.

Key responsibilities:

• Phone and mail contact with company customers,

• Collaboration with other departments of the company,

• Quick and efficient solving customers’ requests

• Maintaining high standards of customer service,

• Processing customers’ orders in SAP,

• Preparation of export documentation,

Minimum Qualifications:

• High school or college graduate,

• Fluent Russian and English,

• Fluent Polish

• Customer oriented

Preferred Qualifications:

• University degree (bachelor or master)

• Another other Eurepean language would be a plus,

• Detailed oriented,

• Customer service experience,

• Knowledge of export and customs procedures,

• Knowledge of SAP

What we can offer you!

•Working with some of the best known brands in the world, in a sustainable company

•Friendly atmosphere & International team

•Employment contract – permanent contract directly follows successful probation time

•Working hours – Monday to Friday, 8-16 & 9-17

•Modern, air-conditioned office in the city center, next to Stary Browar

•Well-equipped kitchen with tasty coffee and tea or – if you like – you can eat lunch in a nearby cafes

•After work you may choose to use vouchers to cinema

Are you interested?

If so, please click on “Apply Now” on this site and upload your resume.

By submitting your CV you acknowledge having read Newell Brands’ Privacy Statement for Job Applicants available at http://privacy.newellbrands.com/job_pl.html If you wish to be considered also for other suitable positions with the company, please explicitly indicate so on your CV/motivation letter.

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