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Newell Brands Key Account Manager - CCS Division in Huntersville, North Carolina


The Key Account Manager for Foodservice/Hospitality/BOH Retail is responsible for managing key categories, customers, and segments within national accounts to deliver top line sales revenue and profitability targets.


CustomerRelationship Management:

  • Managesrelationship with key influencers, power structures, and hierarchy at thecustomer and end-user

  • Findscreative approaches to create wins in difficult situations

  • Presentsnew ideas, trends, and data and recommends pilot and test programs to thecustomer

  • Establishestrust and credibility by demonstrating clear understanding of how the customerdefines value

  • Developsan operating rhythm of joint meetings to manage opportunities, negotiations,and issues that deliver value

  • Addressescustomer concerns/needs and elevates as appropriate to sales management

CustomerPlanning and Execution:

  • Executesthe joint business plan to grow both the customer’s and Newell Rubbermaid’s

  • business

  • Workswith channel, finance, and supply chain to execute strategies and plans

  • Managesend-user pricing and P&L to meet divisional sales and gross margin targets

Market, Channel,& Category Understanding:

  • ReviewsCOG, POS and market sales data to more effectively and strategically manageaccounts and segments

  • Identifiesand communicates category growth opportunities within customer offering

  • Monitorsthe competitors’ brands and products as well as our market share, competitormarket share, and target market share to understand trends and opportunities


  • Appliesa strong understanding of GBU goals, priorities, and account P&L (marginand mix) when managing activity and promotions

  • Leveragesour brands and product mix to improve profitability and meet customer andNewell Rubbermaid targets

  • Managesprograms and promotional funding as well as returns and damages with territoryor account base to maximize top and bottom line results

  • Workswith demand planning to develop accurate sales forecasts and achievingspecified levels of forecast accuracy

  • Ensuresthat product mix and pricing hit key shopper price points while managingcompany and customer profit

  • Trackscompany and competitor pricing across customer base

  • Monitorsthe impact of price on sell through

OrganizationDevelopment and Talent Management:

  • Takesresponsibility for and identifies opportunities for personal development

  • Workswith customer and internal sellers to ensure understanding of our products andsolutions

  • Participatesin recruiting events and interviews potential candidates

  • Participatesin communities of practice relevant to the job role

Values andBehaviors:

  • Drivescommitment for brand and consumer leadership with our company and customers

  • Embracesa culture in which learning is widely shared across functions, businesses,regions, and teams

  • Fostersan environment that generates break-through thinking and ideas, while at thesame time remaining consumer, shopper, and customer focused

  • Drivesorganizational culture, strategy execution, and achievement of the NewellRubbermaid vision by living the values and demonstrating the leadershipcompetencies daily

  • Practicesthe values, holds self and others accountable for living the values, andrecognizes the right behaviors

  • Supportsan environment where people can be empowered to make solid decisions towardswinning with our unique consumers and customers

  • Supportsan environment where successes are recognized, shared and celebrated together

  • Actswith integrity; conducts business fairly, honestly, and ethically every day


  • Bachelors/Universitydegree in Business Administration (or related field)

  • 4-6+years of sales and/or trade experience

  • StrongPersuasive / Sales Ability / Negotiation Skills

  • Experiencewith building and managing a joint business plan

  • Advancedskills using Microsoft Word, Excel, PowerPoint, and

  • Understandingof general business financials and how these relate to customer programs anddecision making

  • Strongproblem-solving abilities and resolute attitude to complete tasks

  • Solidanalytical skills and acute attention to details

  • Self-motivatedwith a strong work ethic and exceptional drive for results

  • Excellentwritten and verbal communication skills; must be able to present data in anorganized manner

  • Demonstratedability to handle multiple tasks and assignments simultaneously

  • ConflictManagement/Composure; Technical Knowledge

  • 30%to 50% Travel depending on geography/span of control

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Paper Mate, Sharpie, Dymo, EXPO, Parker, Elmers, Coleman, Marmot, Oster, Sunbeam, FoodSaver, Mr. Coffee, Graco, Baby Jogger, NUK, Calphalon, Rubbermaid, Contigo, First Alert, and Yankee Candle. For hundreds of millions of consumers, Newell Brands makes life better every day, where they live, learn, work and play. Newell Brands and its subsidiaries are Equal OpportunityEmployers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.