Newell Brands Facilities Leader in Atlanta, Georgia
Position Title: Leader, Facilities
Reports To: Manager, Facilities
Location: Atlanta, GA
The mission of Newell Brands’ Corporate Real Estate team is to partner with our internal customers to develop and deliver progressive real estate and facilities solutions that create value by supporting growth and driving out costs.
The Atlanta Facilities Leader (AFL) is the leader and primary champion for the Atlanta Facilities Management program. The AFM shall be responsible for ensuring service excellence and enhanced experience for the users and occupants in all managed ATL locations. The AFL shall help build a program to ensure a positive workplace experience for Newell employees every day.
The ideal candidate will have exceptional skills in customer service, strong knowledge of the local community, and the ability to lead the local Facilities Management program in a faced-paced environment.
In addition, the purpose of this position is to support Newell Brands as an employer of choice. The position is charged with the day-to-day local leadership of policies, procedures and programs that will assure a well-managed, well-maintained campus, placing maximum emphasis on positive response to the concerns and needs of the occupants, environmental health and safety, and quality programs, in coordination and conjunction with Newell’s goals and objectives. The position leads the activities, financials, vendors and manpower required for current and future needs of the buildings and operations.
Essential functions and responsibilities
The Atlanta Facilities Leader is the “owner” of the daily operations of the 5 building Atlanta Corporate Campus and must possess a wide variety of deep domain knowledge and expertise, to optimally engage both a diverse supporting vendor base and the local Facilities team. In coordination with subordinates and teammates, the AFL ensures defined service levels are being met, and are in line with corporate financial objectives.
Maintains team work schedules, prioritizes, and handles issues in a timely and efficient manner.
Facilitates effective communication and coordination of functional activities with other departments, while ensuring assignment of work in accordance with identified priorities.
Manages and develops staff in areas of assigned task completion via ServiceDesk (or Support Inbox),
Assigns special projects to, and partners with staff as needed.
Continually engages customers and Facilities team.
Continually available as a resource for escalation and advanced issues.
Supports Facilities standards, performance metrics, and workflow process to enhance internal customer satisfaction, meet financial objectives, and for continual process improvement.
Design and implement guidelines and best practices for building occupants to optimize their experience.
Continuously evaluate and identify innovative ways to streamline and enhance service delivery to maximize the employee experience.
Proactively identify needed repairs, maintenance, or updates required in the workplace.
Ensure complaints, questions, concerns and suggestions are addressed and conduct follow-up.
Ensure the day-to-day operations of the facility(s) or campus including janitorial, life-safety, engineering and general maintenance are implemented and carried out in a manner consistent with Newell policies and directives. This is to include the management of contracts to assure they are reviewed on a regular basis and are bid out as needed and assures invoices match contract pricing.
Develop short and long term tactical plans and programs for the innovation of office space activities based on strategic plans.
Must possess excellent customer service and diplomacy skills.
Facilities Management Background
Expertise in HVAC a major plus
Communication Proficiency (oral and written)
Initiative for Continuous Improvement
Sense of Urgency
Financial Skills – P&L experience needed
Minimumof 8 years of work experience in a Facilities, Workplace or Office Servicescapacity
Priorexperience working in the facilities/property management, commercial realestate or related professional services industries required
Highschool diploma or a General Equivalency Diploma (GED)
Associatesor Bachelors degree in facilities management, building, business or other relatedfield preferred
Proficientin understanding management agreements and contract language
Workingknowledge of computer software programs and base building systems
Computerproficiency with Microsoft Office Suite (MS Word, Excel and PowerPoint)
Demonstratedability to exercise good judgment
Abilityto routinely work a flexible schedule, including but not limited to on callafter hours support, critical issue response, and weekend projects.
Whileperforming the duties of this job, the employee is regularly required tocommunicate with others and exchange accurate information; operate a computerand other office productivity machinery; and move throughout the building andgrounds frequently and throughout the day. Must be able to lift andmaneuver objects weighing 35 pounds or more.
Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Paper Mate, Sharpie, Dymo, EXPO, Parker, Elmers, Coleman, Marmot, Oster, Sunbeam, FoodSaver, Mr. Coffee, Graco, Baby Jogger, NUK, Calphalon, Rubbermaid, Contigo, First Alert, and Yankee Candle. For hundreds of millions of consumers, Newell Brands makes life better every day, where they live, learn, work and play. Newell Brands and its subsidiaries are Equal OpportunityEmployers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.